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Customer Feedback Survey Form Template

Measure satisfaction and capture the comments behind the score. An NPS question, a satisfaction rating, and open feedback — ready to host, embed, or call by API.

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6 fields Free on every plan

Explore the full online surveys guide

What's Inside

Six Fields, Real Signal

An NPS recommend question, an overall satisfaction rating, and two open-comment prompts. Edit, reorder, or remove any field in the builder.

01Full Name *text
02Email Address *email
03How likely are you to recommend us? *scale
04Overall Satisfaction *rating
05What did you like most?long text
06What could we improve?long text
One Definition, Three Channels

Ship the Same Form Three Ways

Use as a page

A hosted, shareable form page — drop the link anywhere you need it.

GET forms.expert/h/customer-feedback

Embed as a widget

A one-line script that auto-resizes inside your own page — no iframe wrangling.

<script src="…/e/customer-feedback">

Call via API

Post submissions straight into your systems with a REST endpoint and signed webhooks.

POST /f/{id}/customer-feedback
How to Use It

Live in Three Steps

  1. 1

    Start from this template

    It opens in the builder pre-filled, free on every plan, no credit card.

  2. 2

    Make it yours

    Tune the NPS and rating scales, add questions, and restyle it to match your brand.

  3. 3

    Publish & collect

    Ship it as a page, a widget, or an API, then route responses anywhere — or run it as a recurring online survey.

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FAQ

Feedback Survey Questions

Yes, browsing and using it is free on every plan, with no credit card required.

Start Measuring Satisfaction, Free

Open the survey, fill in the live preview, and ship it as a page, a widget, and an API.

Use this template
Free on every plan · no credit card required